Welcome to Bamburgh House

Yes, we are always informed with the information we need or have asked for. I have no problem speaking to Janine and she will always do her upmost to answer any questions or find the answer and get back to us. We are more than happy with the support our daughter gets. I believe Janine and other staff members do a fantastic job and if our daughter is happy, so are we. We thank you for supporting our daughter through this pandemic, it must be hard for you all.

I have to say I was very impressed with the standard of the information which was comprehensive and not only gave me the insight I needed in respect to the support and management that the individual requires but also demonstrated a very person-centred approach to supporting her. It is clear that Janine is very much on top of things.

I would like to say how fantastic the care team at Bamburgh House were in supporting **** through their rehabilitation process last time and feel that familiar trusted faces and those who understand their ways were key to supporting progression in their ability. I am not sure they would reach their full potential if in new surrounding with unfamiliar staff

Visited individual today for direct work sessions. Very clean, friendly, and accessible. Private area and space to do the work we needed.

Entering the home I was greeted by staff. The atmosphere was calm and friendly. I was asked for appropriate checks for Covid. Home was in good, homely condition. Information required was ready for the meeting. Looking forward to returning for the DST. Thank you

Have been regularly visiting Bamburgh House. The care team are always welcoming and friendly. They are always aware of my appointments and my reason for visiting. The care team know **** well and how to get the best out of her. They have worked hard to support her rehab post fracture. I do not believe she could have progressed as well without this support

I am a tutor at ACL Clacton. I teach construction and have one of your learners in my class who is supported by one of your staff Steve. I would like to say thank you for the help and support he has given me and my other students in the last few months. I think it is important for the learners to see everybody getting involved and enjoying the lesson. Most of the other support staff for the other students do not join in or get involved in lessons. Well done to you and your staff. Many thanks